Privacy Policy

Introduction

At Blairwolfera s.r.o(referred to as "Service," "we," or "us"), we approach the handling of personal data with integrity and respect. Data protection holds significant importance in how we manage our business, and we are fully committed to safeguarding the privacy of those who use our website and services.

We aim to provide clear and thorough information about our privacy practices. Below, you’ll find detailed insights regarding the types of data we collect, how and why we utilize this information, and your rights related to this data.

Let’s first clarify a key term you need to understand:

"Personal data" refers to any information that relates to an identifiable individual. This could include, but isn’t limited to, details like your name, address, identification numbers, political or sexual preferences, email address, location, or other digital identifiers such as the device used to browse the web, your IP address, or cookie data.

In terms of your consent for us to collect and use your personal data, we’ve implemented reasonable technical measures to ensure that you are fully aware of, and understand, this agreement from your first interaction with our website and services.

By visiting or using our website, users and visitors acknowledge and accept that providing personal data is necessary.

Definitions

To ensure clarity and transparency for our Users, business partners, and the general public, we aim to make our data privacy policy easy to understand. To achieve this, we have defined the key terms used in this policy.

In this privacy statement, the following terms may be used:

  • Data Subject refers to any identified or identifiable individual whose personal information is collected and processed by us.
  • Processing includes any operation performed on personal data, such as collecting, recording, organizing, structuring, storing, and more.
  • Restriction of Processing refers to marking stored personal data with the aim of limiting its future processing.
  • Profiling means any automated process that evaluates certain personal aspects of an individual, often for purposes like analysis or prediction.
  • Data Controller is any individual, organization, public authority, or entity that determines the purposes and methods of personal data processing.
  • Processor refers to any individual, organization, or government entity that handles personal data on behalf of the data controller.
  • Recipient means any person, public authority, or organization to whom personal data is disclosed. If data is shared with public bodies, they must treat it in line with applicable data protection laws.
  • Third Party is any individual or entity, not previously mentioned, that is authorized by the controller or processor to process personal data.
  • Consent is any freely given, specific, informed, and unambiguous indication from a data subject agreeing to the processing of their personal data.

Privacy Policy Overview

Our Privacy Policy outlines the following:

  • What personal data we collect and the reasons behind it.
  • How we process and use your personal information.
  • Who we share personal data with.
  • The choices we offer, including how to access, edit, and delete your data.

This privacy statement serves to inform the public about the types, scope, and purposes of the personal data we collect, use, and process. It also outlines how we safeguard the personal information of our users.

When you visit our website, we collect, store, use, and may disclose specific information. As the data controller, we have implemented various technical and organizational measures to ensure that personal data processed via this website is protected as securely as possible.

Your privacy settings on our website play a role in how we manage your personal information. You can control the publication of your data and opt out of receiving direct marketing communications through the privacy controls available to you.

For the purposes of the General Data Protection Regulation (GDPR) and other data protection laws applicable in the European Union, the controller of your personal data when interacting with us through the website is: Blairwolfera s.r.o, with the office located at Vojtěšská 211/6, Nové Město, 110 00 Prague 1.

Please note, this policy does not apply to websites run by other companies or organizations that may link to or from our site. We advise you to carefully review the privacy policies of any third-party sites to understand how they handle personal data. If you do not agree with this privacy policy, please refrain from using our website. We've aimed to keep this simple for better understanding, but if you're unclear on any terms like "cookies" or "IP addresses," feel free to reach out to us. Whether you’re new to Blairwolfera s.r.o or a long-term user, we encourage you to familiarize yourself with our privacy practices, as your privacy is a priority for us.

Usage Scenarios

Please review the scenarios outlined below to identify which applies to you:

Website Visitors: If you visit our website, blairwolfera.exchange, or any related subdomains, you are classified as a "Website Visitor." The information you provide as a visitor is primarily used to improve your browsing experience and to deliver more relevant content that enhances the usability of our site.

Registered Users: When you create an account on our website or app to access our products or services, you become a "User." As a User, your personal data is mainly used to provide the services you’ve signed up for. We retain your information for a limited time and specific purposes, such as making it easier for you to log back in or sending you relevant offers for services we believe you may find valuable.

Types of Personal Information We Collect

  • Personal Information

When using our website, registering for an account, or utilizing our services, we may request certain information that can personally identify you ("Personal Information"). This can include, but is not limited to, your first and last name, email address, and other contact details. Additionally, any questions or comments submitted by visitors might also be considered Personal Information.

Please avoid sharing anyone else’s personal information unless explicitly asked to do so.

  • Non-Personal Data

We may also gather and track data about your visit to our website that does not directly identify you. This "Non-Personal Information" may include the domain name from which you access our site, your IP address, the device type (computer, tablet, or mobile), operating system, platform, the pages you view, the amount of time spent on each page, and other relevant browsing statistics. This information helps us improve the performance of our website and services.

When you contact the Blairwolfera s.r.o via our website, we may retain that communication for future reference to improve our support or services. When signing up for our services, we’ll need your full name and a valid email address for account management and marketing purposes. For processing purchases, we require secure payment details, but these are processed by our payment provider and not stored by us.

  • Purpose of Data Collection

Our business focuses on providing event ticketing and intermediary services between users and relevant third-party service providers. In compliance with data protection regulations (e.g., GDPR, CCPA), we collect data for several purposes:

  • Service Improvement: To ensure an optimized user experience, we may gather behavioral data, preferences, and conduct market research either independently or with partners.
  • Enhancing Advertising Strategy: We may use your data to send communications about products, promotions, and services that might interest you. These messages could be delivered through various channels such as email, SMS, phone, or online push notifications.
  • Protecting Legitimate Interests: In certain situations, we may need to process or share data to safeguard our operations, such as:
    • Protecting users from cyberattacks.
    • Preventing and detecting fraud.
    • Complying with legal obligations or providing necessary information to authorities.
    • Implementing risk management measures.

We are committed to ensuring:

  • Your privacy is a priority for us.
  • Your data is used only to offer personalized experiences on our website and relevant digital channels like Google or Facebook.

  • Automatically Collected Data

Whenever our website is accessed by a visitor or automated system, we automatically collect general data and information, stored in server log files. This information includes:

  • Internet Service Provider (ISP).
  • Operating system of the accessing system.
  • Referring websites (sites that directed you to us).
  • Date and time of website access.
  • IP address.
  • Display resolution and locale preferences.
  • Previously visited web pages.
  • Transactions made, including date and time stamps.
  • System configuration details and interactions with the site.
  • Social media data (if applicable).
  • Any other information of a similar nature.

We do not use this data to make personal judgments about website visitors. Instead, it is used for:

  • Proper display of website content.
  • Optimizing our site’s content and advertising strategies.
  • Ensuring long-term functionality of our systems.
  • Providing law enforcement with necessary data in case of a cyberattack.

Additionally, if necessary, we may process your personal information to comply with legal obligations or to protect your or another person’s vital interests.

Please avoid sharing personal data about others unless we specifically request it. While accessing our website is free, using a mobile device to do so may incur standard carrier fees based on your service agreement.

How We Use Your Personal Data

We utilize the personal data collected, particularly order information, to fulfill and process orders made through our website. This includes managing payment details, arranging delivery, and issuing invoices or order confirmations.

Additionally, we may use your data for the following purposes:

  • Fraud and Risk Monitoring: To verify orders and assess potential risks or fraudulent activity.
  • Marketing and Communications: If you've opted in, we may send you promotional material and advertisements regarding our products or services.
  • Service Updates and Offers: To provide information on services or products that may interest you, based on your preferences.
  • Customer Support: To address any queries, feedback, or suggestions you submit.
  • Interactive Features: To enable and support your engagement with services, such as submitting reviews or participating in discussions.
  • Promotions: To administer events, contests, or other promotional campaigns.
  • Market Research: To conduct or manage surveys and other market research activities.
  • Crime Prevention: To detect, prevent, investigate, and respond to fraud or any other illicit activity.

When we collect Device Information, particularly your IP address, we primarily use it to assess potential risks and fraud. Additionally, we utilize this data to improve and optimize our website, helping us analyze how users navigate and engage with it, as well as evaluate our marketing efforts.

Retention and Deletion of Information

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Specifically:

  • Active Users: Personal information is kept while users maintain active accounts.
  • Mailing List Subscribers: We retain data as long as the email address remains valid in our mailing list.
  • Legal Requirements: Data may be retained for specific periods as mandated by law.

In cases where the retention period cannot be determined in advance, we will keep your personal information for a standard period of up to 2 years after your last interaction with us. This includes unsubscribing from our mailing list or, for website visitors, from their last contact with our site. We may also retain your data if legally obligated or if it is necessary to protect your vital interests or those of another person.

Use and Disclosure of Personal Data to Third Parties

We do not sell or rent your personal information to external parties without your consent. However, we may share your data, including information gathered from technologies such as cookies, with third-party organizations that assist us in delivering our services. This sharing is done only to the extent necessary for service provision.

Legal Compliance and Requests from Law Enforcement:

If we believe it is necessary to comply with a legal obligation, regulation, or lawful request, or to protect the intellectual property rights of the Blairwolfera s.r.o, we may disclose personal data stored in our systems. This includes sharing your information with relevant authorities if required. Should we need to release your data to law enforcement, we will decrypt the relevant files before doing so in accordance with the legal requirements.

Business Transactions:

In the event of a merger, acquisition, or sale of Blairwolfera s.r.o assets, your personal data may be part of the assets transferred. If there is a change in ownership, management, or the use of your personal data, we will notify you or your organization through email or a notice on our website. We will also inform you of any changes to the privacy policy related to such transactions.

In addition to the specific disclosures mentioned, we may share your data where necessary to comply with a legal obligation or to protect vital interests, either yours or another person’s.

Legal Claims and Protection:

We reserve the right to disclose your personal data when necessary for legal matters, such as the establishment, exercise, or defense of legal claims, whether in court or in administrative or non-judicial proceedings.

Third-Party Service Providers:

To improve our services and understand how users interact with our website, we use third-party analytics tools such as Google Analytics. You can learn more about how Google processes your personal data by visiting their Privacy Policy. If you wish to opt out of Google Analytics tracking, you can do so here.

Response to Legal Obligations and Threats:

We may access, store, and share your information if required by law. Additionally, we may do so if we have a good faith belief that such actions are necessary to manage fraud or other illegal activities, protect you, us, or others (including during investigations), or prevent potential harm or danger to life.

Links to Other Website Pages

You may encounter links to third-party platforms, such as advertisers or affiliates, on our Platform. However, linking to these sites does not imply endorsement or a partnership with those third parties. These external sites operate independently from us, and may collect data or request personal information from you. By using these links, you do so at your own risk. Please be aware that such sites have their own privacy policies, and we are not responsible for any obligations or liabilities that may arise from them.

Breaches of Personal Data

In the event of a personal data breach involving your information, the sub-processor (the third party handling your data) will promptly inform the data controller (us). If we are legally required to notify authorities or affected individuals under data protection laws (such as GDPR), the sub-processor will provide necessary assistance.

Data Subject Requests

If you, as a data subject, wish to exercise your rights under applicable data protection laws (such as accessing, correcting, restricting, or deleting your personal data), the sub-processor will assist the controller by implementing appropriate measures. Any requests received directly by the sub-processor will be redirected to the controller for response. Any related costs for such support are the responsibility of the controller.

Protection of Minors

We do not knowingly collect or solicit personal information from anyone under the age of 18 without parental consent. Minors under the age of 18 are prohibited from using our services or content. If we discover that we have inadvertently collected data from individuals under this age without proper consent, we will promptly delete the information. If you believe we may have collected information about someone under 18, please contact us.

Tracking Technologies and Cookies

We use cookies on our website to enhance the user experience. Upon visiting our website, you may be prompted to accept or decline the use of cookies in accordance with recent legal requirements. Cookies are small text files that store unique identifiers, enabling us to recognize and track visitors, improve website performance, and personalize content and promotions.

Types of Cookies:

  • Essential Cookies – Necessary for navigation and use of key features, such as secure login. Without these, some services (like account management) may not function.
  • Product Cookies – Help ensure website functionality, remembering user preferences like login details and settings.
  • Performance Cookies – Collect anonymous data to analyze website performance and fix any errors.
  • Analytics Cookies – Track visitor behavior anonymously for improving advertising and user engagement.
  • Functionality Cookies – Remember custom settings, such as language preferences and form inputs.
  • Targeting Cookies – Deliver ads tailored to your interests and limit repeated advertisements. These cookies can be shared with third parties.
  • Third-Party Cookies – Set by advertisers for analytics and advertising purposes. We and third-party advertisers cannot access each other's cookies.

Cookie Management:

You can manage cookies through your browser settings, which allow you to disable or delete cookies at any time. However, disabling cookies may result in some website features not functioning properly. Some browsers also have "Do Not Track" signals, which are currently not supported by our website.

If you choose to disable cookies, certain features and functionalities may not work optimally, but you can still access most services.

Data Processor

We may use third-party data processors to handle your information on our behalf. These third parties are restricted to processing your data solely for tasks related to our Service, such as enabling the service, delivering it, or analyzing its usage. They are prohibited from using or disclosing your data for other purposes.

  • Communication: We may use your personal data to contact you via newsletters, promotions, or other relevant materials. You can unsubscribe from these communications through the link in the emails.
  • Payment Providers: We may collaborate with third-party payment processors to facilitate payments. These providers will have access to relevant information necessary for the payment process.

Quality of Data

We strive to use accurate, complete, and current personal data. However, we rely on you to help keep your information up-to-date and accurate.

Security of Data

We take reasonable steps to secure your personal data against unauthorized access, loss, misuse, or disclosure. Our measures are designed to ensure that your information is accurate and up-to-date. However, due to the inherent risks of internet-based communication, we cannot guarantee complete security.

Transparency

We will be transparent about the personal information we collect, how it is used, and why we collect it. We will inform you of our intended use of your personal data when or soon after we collect it. You may contact us to learn more about the personal information we hold about you.

Concerning Information

We do not collect sensitive or private information without your consent. We do not support invasive data collection practices.

Authorization

You authorize us to share your personal and non-personal information with third-party service providers, agents, financial institutions, and others across borders. These parties may use your information to provide services, comply with legal requirements, or for risk management purposes. Their privacy policies may differ from ours, and we recommend reviewing their policies.

Protection

We prioritize the safety of your information and take reasonable security measures to protect it from unauthorized access. Only authorized personnel, partners, or third-party processors involved in providing services will have access to your data. Despite our efforts to secure your data, we cannot guarantee complete security due to the inherent risks of internet-based services. Consequently, we cannot be held responsible for security breaches or accidental data loss.

Your Rights

Under data protection legislation, you have the following primary rights regarding your personal data:

  • Right to Access: You have the right to know whether we process your personal information and to access that data along with supplementary information, including the purposes of processing and the categories of personal data involved.
  • Right to Rectification: You have the right to request correction of any inaccurate personal data about you. You may also request the completion of incomplete personal data based on the processing purposes.
  • Right to Erasure (Right to be Forgotten): In certain situations, you can request the immediate deletion of your personal data, such as when:
    • The data is no longer necessary for the purposes for which it was collected.
    • You withdraw your consent for processing.
    • You object to the processing for specific reasons.
    • The data has been unlawfully processed.
  • However, this right is subject to exceptions where processing is necessary for legal claims, freedom of expression, or compliance with legal obligations.
  • Right to Restrict Processing: You have the right to request a restriction on the processing of your personal data under specific circumstances, such as when you contest the accuracy of the data.
  • Right to Data Portability: You can request the transfer of your personal data to another organization in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data on grounds related to your particular situation. If you object, we will stop processing your data unless we can demonstrate compelling reasons to continue processing.
  • Right to Lodge a Complaint: If you believe that our processing of your personal data violates data protection laws, you have the right to file a complaint with a supervisory authority in the EU member state where you reside or work.
  • Right to Withdraw Consent: If we process your personal data based on your consent, you can withdraw your consent at any time. This withdrawal does not affect the lawfulness of processing before the withdrawal.

Resolution of Complaints

We are committed to providing a fair and effective method for addressing complaints regarding your personal information. If you are dissatisfied with how we have handled your data:

  • Contact Us: You can reach out to us directly with your complaint. Our goal is to promptly investigate and resolve your concerns.
  • Email: info@blairwolfera.exchange

Amendments to the Policy

We may update this policy periodically. To ensure you are aware of any changes:

  • Check Regularly: We recommend reviewing this page occasionally.
  • Notification of Changes: Significant modifications will be communicated via email, a notice on our website, or through private messaging within our service system.